Frequently Asked Questions

Can't find the answer you're looking for? Contact our support at lovecoins@drn.today.

Getting Started

What is Love Coins?

Love Coins is a premium platform that connects you with real human companions. It's not an AI. You use Love Coins, our virtual currency, to pay for conversations and build a genuine relationship.

How is Love Coins different from other chat apps?

Unlike other apps that use AI chatbots, Love Coins connects you with 100% real people. We focus on authentic, human-to-human interaction, providing a much more genuine and memorable experience.

Are the companions on Love Coins real people?

Yes, absolutely. Every companion on Love Coins is a real, verified individual. We have a strict verification process to ensure authenticity and provide a safe, real connection.

How do I get started?

It's simple! Just send a message to our official WhatsApp number. You'll receive 20 free Love Coins to start your first conversation and see if you connect with your companion.

Is Love Coins a subscription service?

No, we believe in flexibility. Love Coins is a pay-as-you-go service. You only pay for the messages you exchange, with no recurring subscriptions or hidden fees.

Love Coins & Payments

How much do Love Coins cost?

Each message exchange (one from you, one reply) costs just 1 Love Coin. We offer various packages for purchase, and 1 Love Coin is equivalent to ₹1.

What payment methods do you accept?

We currently accept UPI payments for your convenience. All transactions are processed securely through trusted payment gateways.

Are my payments secure?

Yes, your security is our priority. All payment transactions are encrypted and processed by reputable third-party providers. We do not store your banking details on our servers.

Can I get a refund for unused Love Coins?

Love Coins are a non-refundable virtual currency used for a service. We recommend purchasing an amount that you are comfortable using. Please refer to our Terms & Conditions for more details.

Do my Love Coins expire?

No, your Love Coins do not have an expiration date. They will remain in your account until you are ready to use them.

The Companions

How do you verify your companions?

Every companion goes through a rigorous verification process to confirm they are a real person. This ensures a safe and authentic environment for all our users.

Can I choose my own companion?

While we have a curated selection of wonderful companions, our system currently handles the matching process to ensure compatibility. You can specify your preference for a 'Girlfriend' or 'Wife' dynamic during your initial chat.

What if I don't connect with my companion?

We understand that connections are personal. If you feel you don't connect, you are welcome to try again. Our system may match you with a different companion based on your preferences.

Can I switch between 'Girlfriend' and 'Wife' experiences?

Yes. You can specify your preference for a 'Girlfriend' or 'Wife' dynamic. Our companions specialize in providing the unique experience you're looking for.

Privacy & Security

Are my conversations private?

Completely. All conversations on our web platform are protected with end-to-end encryption. Your privacy is paramount, and we do not monitor or store your chat content beyond what is necessary for the service to function.

Do you share my personal data?

No. We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is only used to provide and improve the service.

How can I delete my account and data?

You can request to delete your account and all associated data at any time by contacting our support team at lovecoins@drn.today. We will process your request in accordance with data protection laws.

Account & Technical

I'm having trouble logging in to the web platform.

Please ensure you are using the correct link sent to you after your first payment. If you've lost the link, contact our support team at lovecoins@drn.today for assistance.

The web app is not loading correctly.

Try clearing your browser's cache and cookies, or checking your internet connection. If the problem persists, please contact our support so we can investigate.

How do I update my phone number?

Your account is linked to your phone number. For security, please contact our support team at lovecoins@drn.today to request an update to your number.

Relationships & Rules

What is the difference between the 'Girlfriend' and 'Wife' experiences?

The 'Girlfriend' experience is typically more playful, flirty, and adventurous. The 'Wife' experience is deeper, more caring, and focused on building a stable, long-term bond. You can choose the one that best fits your desires.

What are the rules for interacting with companions?

We foster a community of respect and safety. Any form of harassment, abuse, or sharing of illegal content will result in an immediate ban from the platform. Please be respectful and kind.